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How We Keep Your Account Safe

Your account on slott holds your payment details, withdrawal history and gaming records — we treat that information with the same care we put into every live table…

Data you controlWithdrawal verificationAccount security
slott How We Keep Your Account Safe
CONTACT & REQUEST

Reach Us About Your Privacy

Email Support Send a data-access or deletion request to our privacy team at [email protected].
Live Chat Open your account and start a live chat from the Help menu.
Account Settings Update your contact details, email and phone number directly from your account Settings page.
DATA HANDLING PRACTICES

How We Secure and Store Your Information

Encryption in Transit

All data moving between your device and our servers — including payment details and login credentials — travels through SSL…

Secure Storage

Payment information and account records are stored in encrypted databases separate from our gaming systems.

Withdrawal Verification

Every withdrawal request triggers an identity check — we compare your withdrawal account to the deposit source on file.

Cookie & Tracking Policy

We use cookies to keep you logged in and remember your preferences.

Retention & Deletion

Account data is retained for three years after you last log in or request closure, where local law permits.

Your Rights

You have the right to access, correct or request deletion of your personal data. Contact support@slott.

Your Privacy Rights, Answered

Yes. Email [email protected] from your registered account email with the subject 'Data Access Request'. We'll send you a complete record of your name, contact details, payment history, deposit and withdrawal amounts, device logs and gameplay preferences within five working days. Verification of account ownership is required.

We retain full deposit and withdrawal records for three years after your last activity, where local law permits. This includes the amount, date, payment method (DANA, OVO, GoPay, QRIS or bank transfer) and destination account. After that period, records are archived unless a legal obligation requires longer retention.

No. We do not sell or rent your personal information to third parties. Payment partners (like DANA and GoPay) receive only the data necessary to process your transaction. Analytic partners see anonymized gameplay trends, not your name or contact details.

Your login credentials are deactivated immediately, but account records remain encrypted for three years to fulfill tax and anti-fraud obligations. You can request early deletion of non-essential data (gameplay logs, preferences) via email; essential records (deposits, withdrawals) are kept for compliance.

Your OVO, GoPay or QRIS session is encrypted end-to-end through our payment gateway. We do not store your full payment credentials — the payment partner handles that. Your account records show only the transaction date, amount and method, not the card or account number.

Yes. Log into your account, go to Settings and update your email, phone number and address. Identity verification details (name, date of birth) cannot be self-edited to prevent fraud; contact [email protected] to request corrections with supporting documents.

No. Our cookies work only on slott.onl to keep you logged in and personalize your lobby (showing your favourite game categories like Live Baccarat or Mega Fishing). We do not place tracking pixels on other sites. You can disable non-essential cookies in your browser settings.